Shipping policy

Heirloom Delivery.

Each piece from U.P. Trapping and Fur Co. is a numbered heirloom. We carefully orchestrate shipping to preserve its condition and craftsmanship.

Order Processing Timeline.

Every order undergoes a thorough inspection and hand-preparation. Typical timelines:

• Standard pieces: 3–5 business days
• Custom or commissioned items: additional preparation, specified at checkout

Shipping Methods.

We collaborate with trusted carriers to ensure secure, insured shipping. Options include:

• Domestic delivery with priority handling
• International shipping with careful customs documentation

Packaging & Presentation.

Each item arrives in bespoke packaging crafted for protection and elegance. Optional gift notes or instructions can be included at checkout.

International Orders.

Buyers outside the U.S. are responsible for customs duties, taxes, and import fees. We advise reviewing your local regulations before purchase.

Tracking & Updates.

Once shipped, you will receive tracking information to monitor your order’s journey and ensure timely delivery.

Insurance & Care.

All shipments are insured against damage or loss. We advise careful handling upon delivery and reporting any issues within 48 hours.

Special Handling Requests.

For fragile, custom, or high-value items, additional handling options are available:

• Temperature-controlled shipping
• Signature-required delivery
• Gift wrapping or presentation boxes

Delays & Notifications.

While we strive for punctual delivery, carrier delays may occur. We notify customers promptly and provide updates until the order is delivered.

Lost or Damaged Items.

If your shipment is lost or arrives damaged, contact us immediately. Approved claims may qualify for:

• Replacement shipment
• Repair or restoration
• Refund per our Return Policy

Customer Support.

For shipping questions, guidance, or custom requests, contact our concierge at uptrappingandfur@gmail.com with your order details. Our team will assist promptly.